Email fraud or phishing scam is one of the oldest methods used by fraudsters to extract your personal information for financial gains. In this scam, fraudsters will try to trick you by sending out email messages with suspicious links, which are redirected to fake websites to collect your personal information, or clicking on the link might install malware on your computer or mobile devices. The email might look very genuine with original company logos, branding and links. However, a few simple steps are all it takes to secure your account.
Stop:
When you receive an email stating:
• Your account or card has been blocked
• Your account details require an update of personal details
Think:
• Is your name mentioned in the email? If not, would you get such emails?
• Are you marked as BCC in the email, and your email ID is not visible?
• Is the sender’s email ID matching 100% with the email ID of your bank or entries? Or is there a slight mismatch?
• Why a sense of urgency is created?
• Does the email have a suspicious link or an attachment that you weren’t expecting?
Protect:
• Your bank would never ask for your personal details in such a manner
• Do not click on links received from unknown senders
• Review your bank account statements regularly to ensure all transactions are authorised by you
• Install the latest anti-virus, anti-spam and anti-spyware software and update them regularly
• If you suspect that your personal details have been compromised, report them immediately to your bank
Please report fraudulent activities to your bank and to UBF.
Click here to report a fraud.
